+380 (99) 075 5995 3dprint@infomir.com

FAQ

  • Model preparation

    • What are the maximum dimensions?
    • How many models can I include in an STL file?
    • How do I prepare my model for printing?
    • Do models with complex geometry require supporting elements?

  • Order placement

    • What is your Privacy Policy?
    • How do I upload my 3D model file into the online calculator?
    • Do you sign NDAs?
    • How do I place a 3D printing order?

  • Price and payment

    • How do I pay for my order?
    • How is the printing price calculated?
    • Do you grant discounts?

  • Printing and finishing

    • How long does it take you to fulfill orders?
    • How fast does HP Jet Fusion 5210 print?
    • How precise is MJF printing?
    • What color will the build have?
    • What kind of dust and moisture protection will the builds have?
    • Do you do post-processing?
    • How can the PA 12 items be bonded?
    • How is Multi Jet Fusion different from SLS?
    • What process does HP Jet Fusion 5210 use?
    • Do you provide 3D scanning/modeling services?

  • Material

    • How does polypropylene PP differ from polyamide HP PA 12?
    • How does thermoplastic polyurethane TPU differ from polyamide HP PA 12?
    • What materials do you use for prototype building?
    • What safety certificates does the PA 12 material have?
    • What material do you use for 3D printing?
    • What makes HP PA 12 different from ABS and resin?

  • Tours

    • Are photography and filming allowed on your tours?
    • Who visits your facility tours?
    • How long is the tour?
    • Can I ask questions during the tour?
    • Where is your production facility based?
    • Who guides the tour?
    • How many visitors do you accept at a time?
    • Are the tours free?
    • Where are you located?

  • Demo box

    • What does a demo box include?
    • What is a demo box?
    • How can I get samples?

Ready to get started?

We will give you tips for 3D printing, help to check the product design, launch full-scale production, print a model set or a medical product.

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